Coverage details (20%): We rated companies both on their total number of home appliances and systems covered in their plans, putting more emphasis on the most essential systems like plumbing and air conditioning units. 
Plan options (20%): Companies that offered at least three plan options and various add-on coverage scored the highest in this category. Here’s the breakdown of how we scored each home warranty company on our list: We deepened our research by gaining homeowner insights through surveys and focus groups.Īfter collecting data, we scored each provider based on what matters most to homeowners: plan options, cost, trustworthiness, customer service, state availability, additional benefits and coverage specifics. We researched each company by speaking with company representatives, reading sample contracts, and analyzing and comparing consumer reviews. Our team created a comprehensive rating system to rank providers based on objective factors. Don’t make the same mistake I did - find anyone else!” – Jim M via the BBB At this point, it’s better to just get a lawyer involved and recoup the cost of the system and find another manufacturer. Most recently, the motherboard went bad and there is no answer from Trane when the part will be available… Their customer service just passes the buck and you can’t get in contact with the individual who is the supposed hold-up. “Run from this Trane! Bought three new systems and have had nothing but problems with the unit cooling the main living area. Other warranty holders lament unresponsiveness, part unavailability and poor customer service from their local Trane dealers. Liked my contractor, explained things well, worth the cost, recommend.” – Monty via ConsumerAffairs Replaced an older unit that was noisy and could not keep up. “Never any problems or issues since 2014. Some customers speak about the reliable performance of Trane products and positive experiences with contractors when service becomes necessary. It has a B rating with the BBB and has mixed reviews from customers across a number of review platforms. Homeowners can contact their local Trane dealer for more information.ĭespite its long history and solid reputation, Trane is not accredited with the Better Business Bureau. Terms and coverage periods differ greatly among Optional Extended Warranty plans for Trane’s different products. An extended warranty may last longer than the 10 years of the Registered Limited Warranty, and it could cover labor costs under a claim of manufacturer defect. Trane Extended WarrantyĪn Optional Extended Warranty is an extra coverage offered by local Trane dealers. One benefit of this warranty is that you can transfer it to a new homeowner if you sell your home. It has the same terms and exclusions as Trane’s Base Limited Warranty. The length of coverage depends on the product, but for most products, the Registered Limited Warranty lasts 10 years. 
Registered Limited WarrantyĪ Registered Limited Warranty applies to Trane products registered within 60 days of installation.
#Trane compressor replacement full#
You can look at the full list of exclusions on a sample Base Limited Warranty document. This warranty won’t cover certain costs, such as labor and shipping costs that stem from failures of third-party products. The length of the warranty depends on the product, but the Base Limited Warranty lasts for five years for most items. Trane’s Base Limited Warranty goes into effect for all Trane products that customers don’t register at the time of purchase and products that people register more than 60 days after the installation date.
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